Assistant Manager / Front Office Coordinator

Part-Time: 30 Hours

WHY US?

Would you love to work in one of Denver’s top Luxury Medical Spas in a stunningly gorgeous environment with soaring city, mountain, and water views, with the industry’s top talent/staff and the best patients anywhere? We are a renowned medical spa located in beautiful Greenwood Village, CO, in the Denver Tech Center. We pride ourselves on being the highest definition of a luxury brand and the authoritative voice in Denver on all things beauty and aesthetics. We deliver individualized attention, with the highest professionally trained staff, who offer advanced medical spa treatments under the direction and supervision of our highly experienced Medical Director. We are a luxury brand Med Spa with all brand new cutting-edge technology, focused on delivering the most effective and relevant treatments to ensure our clients reach their goals. We are proud to be the #1 CoolSculpting practice in Colorado and consistently in the top 10 in the United States.

Our Values:

• Excellence
• Integrity
• Consistency
• Optimal Results
• Meaningful Relationships
• Empathy
• Love
• Fun
• Care

Our strong values are the basis for our great culture and outstanding work environment.

WE ARE GROWING!

We are looking to add an amazing Assistant Manager to our fun and successful team. We are elite professionals and seek people who love to be exceptional!

Benefits and Perks:

• Great Compensation
• Paid Time Off
• Health and additional benefits for 30+ hours/week
• 401K Eligible after 1 year in the position
• Monthly Complimentary Staff Treatments and Product Discounts

Job Description:

Patient-centric position, focused on making our patients feel their best and giving them the confidence they need to live their best lives. The Assistant Manager / Front Office Coordinator is responsible for being the face of our practice and representing the values of our brand, making each and every patient experience extraordinary. Responsibilities include but are not limited to:

• Drive business growth through reaching out to our leads and scheduling them for consults/treatments
• Social Media: Content creation of posts, videos, and email blasts that align with social media calendar objectives; manage social media calendar
• Support RN’s, Injectors, CoolSculpters, and Medical Aestheticians to ensure office runs smoothly and effectively
• Consistently manage schedule to ensure appointments are booked properly
• Check In/Check Out all patients with accurate payments
• Answer phones and schedule patients, including making confirmations, outreach, and follow-up calls
• Consistently follows up with new patient inquiries
• Creates, organizes, and maintains paper and electronic files; prepares all providers’ charts for the day and filing at end of day
• Uses creative management skills to solve problems; ensures compliance with standards to ensure consistent, high-quality patient relations
• Greets customers immediately with a friendly and sincere welcome; uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and team members
• Communicates effectively and consistently, ensuring all important information is disseminated to the team and Owner/Managers, and delegates appropriately
• Perform all opening and closing duties with accuracy, including accurate Close Out Reporting each day
• Administrative support to Managers and Owners
• Exhibit knowledge of all policies, procedures, treatments, packages, pricing, essential paperwork, and special promotions
• Assist with monthly Inventory
• Presents in a professional, groomed, and well-dressed manner
• Assists Director of Business Development in any needed projects/tasks

Required Skills and Experience:

• Luxury Medical Spa Industry Experience: 2+ years minimum (Please do not apply without high-end Med Spa experience.)
• Leadership Skills: Highly motivated self-starter with pleasant and positive personality, excellent interpersonal communication, and a go-getter attitude
• Sales: Successful sales experience with high conversion rates with phone sales
• Manage Practice/Provider Schedules for Utilization
• Detail-Oriented: Problem solver with excellent math skills
• Tech-Savvy: Proficient with MAC and Microsoft Windows Suite
• Highly Organized: Expert time management skills, able to accurately multi-task in a busy environment
• Product & Treatment Knowledge: Knowledgeable or willing to be trained on our product lines and medical aesthetic services
• Desire to Grow Rapidly & Learn Quickly
• Positive Attitude & Team Player: Laughter is a must—we love our work and our patients, who are the best people around!

Preferred Background, Education, and Experience:

• Experience with Zenoti EMR is a huge PLUS
• Bachelor’s Degree Preferred

Our Services Include:

We offer only the latest cutting-edge technology.

• CoolSculpting: We have a dedicated “CoolSculpting Wing” with a consultation room, 2 treatment rooms, and 2 CoolSculpting Elite machines
• Injectables: Botox, Dysport, Juvederm, Kybella, Voluma, Volbella, Vollure, Kysse, and Sculptra
• BBL / HALO / HERO by Sciton
• Moxi by Sciton
• Ablative Resurfacing: TRL / Profractional by Sciton
• Morpheus8 InMode Radio Frequency Microneedling
• Tixel: We are 1 of 3 new providers in Colorado to perform treatments with this new “shrink wrap” device
• IPL: InMode Lumecca
• Laser Hair Removal: InMode Diolase
• SkinPen Microneedling & PRP Microneedling
• Exosome Add-on Service
• Hydrafacials: Signature and Platinum level
• Chemical Peels: Wide range of levels and brands
• Dermaplaning
• PRP Under Eye and Scalp Injections
• EZ Gel PRF
• Medical Grade Product Lines: Skinceuticals, SkinMedica, iS Clinical, Alastin, ZO Skin Health, Elta MD

Job Type:

• Part-time (3-4 days a week, flexible)
• Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k) matching (after 1 year in position)
• Employee discounts on products
• Complimentary Monthly Staff Treatments
• Health insurance for 30+ hours full-time
• Paid time off
• Retirement plan

Schedule:

• 8-hour shift
• Monday, Tuesday, Wednesday, Friday
• 1 Saturday/month: 9:00 AM - 2:00 PM

Education:

• Associates or higher (Preferred)

Experience (Preferred):

• Mac and Microsoft Office: 3 years
• Administrative Experience: 3 years

Join Our Team!

Become a part of our Team, where luxury, innovation, and excellence come together to create an outstanding patient experience.📩 Apply Today!