Job Title: Medical office/Med Spa Manager
Location: Houston, TX
Reports to: Owner/Medical Director
Supervises:
- Aesthetic Providers: RN, NP, PA, or MD injectors
- Non-Medical Staff: Front Desk, Patient Coordinator, Medical Assistant, Social Media Manager
Job Description
The Med Spa Manager oversees the day-to-day operations of the clinic, ensuring an exceptional client experience while supporting a high-performing team. This role involves managing both clinical and non-clinical staff, streamlining workflows, overseeing scheduling, driving revenue goals, ensuring compliance, and managing marketing initiatives in coordination with the social media team.
Key Responsibilities
- Lead and support all staff: injectors and non-medical team members.
- Manage provider and staff schedules to maximize efficiency and revenue.
- Monitor clinic KPIs and generate monthly performance reports.
- Oversee inventory, ordering, and cost control of medical and retail products.
- Ensure a consistent and elevated client experience from consultation to follow-up.
- Coordinate in-house marketing promotions and assist with content planning alongside the Social Media Manager.
- Train, coach, and evaluate team performance.
- Ensure compliance with HIPAA, OSHA, and Texas Medical Board regulations.
- Collaborate with ownership on business strategy and growth initiatives.
Requirements
- 2+ years of experience in general management, preferably in a healthcare, wellness, or med spa setting.
- Strong understanding of aesthetic procedures (e.g., toxins, fillers, lasers, skincare).
- Proficient with EMR/scheduling systems (e.g.,patientnow Aesthetic Record, ModMed, etc.).
- Excellent leadership, problem-solving, and organizational skills.
- Comfortable managing both clinical and administrative staff.
Compensation Package
Base Pay: $25–$35/hour (commensurate with experience)
Monthly Bonus: $500–$2,000 (based on clinic revenue or team KPIs)
Retail Commission: 5–10% of skincare/product sales
Perks & Benefits: PTO, employee discounts
Schedule: Full-time